How do I find competent contractors? This is arguably the most important part of the building process. Choosing the right contractor can save you a lot of trouble and heartache. Here are some things to look for when considering whom to hire: Recommendations: A competent, reliable contractor will have a good portfolio to show you and a list of very satisfied customers that you can contact for feedback. A recommendation from a friend or colleague is a good first indicator of suitability. Although it's tempting to go for the cheapest option, your choice shouldn't be based on cost alone. Remember you will still be spending a large sum of your hard earned money and you need to get this right from the start. You shouldn't consider an incompetent contractor even if they are the cheapest. Communication: Can the contractor be contacted during office hours? Is there an emergency number "just in case"? Even if you never need it, it's very reassuring to know that in an emergency you can reach your contractor at any time of the day or night. Timetable: During their previous jobs, did the contractor supply a reasonable timetable? Did the contractor keep to this timetable? You should bear in mind that there may be slight variations to the timetable due to weather etc. Budget: During their previous jobs, was the contractor on budget? If the contractor has estimated the project correctly there should not be any extras. However if there are extras - for example if, on inspection, ground conditions require the foundations to be dug a little deeper, or as a client you request extra work not originally estimated for then a Confirmation of Verbal Instruction (CVI) form should be completed. This form will generally be filled out prior to the extra works taking place and will contain a detailed explanation of the extras and a costing for the extras. The CVI will be agreed and signed by the client and contractor for clarity so that everyone knows where they stand. Health and safety: Do the contractors have suitable preventions in place? This applies to site safety, first aid etc. Work Load: How many projects is the contractor running at one time? At Cornerstone we only do one job at a time so that your project has our undivided attention.